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What do I get for my money?

We are often puzzled but amused by customers looking for the cheapest service. As the old adage goes..."You get what you pay for". And this could not be more true in chimney sweeping. Many, many times we get a return call after another sweep showed up. We have been told too many times...the other sweep didn't do half what you did. The problem is unlike a car wash where the results can be easily seen, most of our work is done behind walls in areas that you will never see. So you must be able to trust your chimney sweep. Our 30 years of experience will instill a great amount of trust in what we do as well as the thousands of happy customers we have served. I can wear you out with a list  of references if you prefer. 

I was one of the first, if not the first chimney sweep in the state of Texas to be certified by the Wood Heat Safety Alliance, one of the forerunners in industry certifications. We continue to maintain the knowledge level the certification process intended to instill. We are the only Texas members of the Midwest Chimney Safety Council, a further effort to show our customers our dedication level. We are the only chimney sweeps ever featured in Texas Monthly Magazine, TV's Texas Country Reporter, and KWTX's Emily Wants to Know, Radio's Sound of Texas as well as featured in the Copperas Cove Leader Press several times, and the Cove Daily Herald and Temple Daily Telegram.

If you have ever used another sweep-once you see our work and our dedication to educating you about your fireplace you will wonder why it took you so long to call us.

We arrive and introduce ourselves then proceed to drape the area in our black dropclothes. We cover the hearth and the area in front as well as any furniture close by that we can not move.

We bring in our tools and our huge 30 gallon drum vacuum outfitted with a HEPA filter, not a little shop vac outiftted with a drywall filter as some area sweeps use. Our vacuum will filter up to 405 cubic feet of air per minute-enough to filter all of the air in a 1500 sq. ft. home in three minutes!  A shop vac is left in the dust compared to our equipment.

The first task is to clean the fireplace and the hearth area inspecting for any problems that need attention. We then devote our attention to the neglected area just above the damper called the smoke chamber. In a masonry fireplace that area is like an inverted funnel and is hard to get to in order to clean it properly. Most area sweeps don't even bother with this very important area. Not only is it hard to reach but is very filthy and that filth transpers to us when we clean it. So most don't bother. After all how would you know if they did or not? I would love to be able to not work that hard and leave them but then I could not sleep at night.

It has always troubled me that I was not getting this area as clean as possible. Using tools available I would struggle trying to clean it as best as possible. Then came along new tools that allow us to do it thoroughly and quickly and no longer do we leave this area undone. This is where chimney fires start and if it is not done,  your chimney has not been cleaned. It is just that simple. 

Cleaning the chimney takes the least amount of time. We run our exact fitting brushes up the chimney and scrub it clean. As the soot falls we make sure the vac hose is situated to where it takes care of the dust so nothing gets past the fireplace. As we sweep we are alert to any thing we feel amiss in your chimney. We also peer into your chimney from the bottom as well as the top to find problems. When it is clean we vacuum off the smoke shelf. Most area sweeps neglect this hard task too because you will never see it so why should they bother removing it? Many times we will see fireplaces and chimneys that have not been cleaned for years and have massive amounts of debris here. As the wind blows down the chimney this dust is stirred up and can blow back into the home. If not the odor will be evident for some time. Sometimes we are unable to get it all off but we take out as much as we can.

Then we work your damper back and forth making sure it works properly and lubricate it and the spark screens with our high temperature lubricating spray. It keeps working when fireplace heat  evaporates other lubrication efforts.

Now it is time to talk to you about your fireplace. We tell you what we found and any recommendations we have. We also leave you lots of literature we have developed over the years to explain how your fireplace works and how you can get the most heat out of your fireplace safely.

That is just a sample of what you get when we service your chimney.